FAQs and Contact Information

Whatever your question – you can answer it via this page.  If it’s a question… check out FAQs first, and if you haven’t found what you are looking for then you’ll find contact information below – including email, phone and social channels.   If you have a complaint then please jump straight to the bottom and contact our dedicated customer care team via email or phone.

Is Mini Babybel suitable for vegetarians?

Yes all varieties are suitable for vegetarians. Mini Babybel is vegetarian cheese – even down to the rennet which we use, which is derived from mushrooms.

Is Mini Babybel suitable for consumption during pregnancy?

Yes, it is made from pasteurised milk, so suitable for eating during pregnancy, as part of a balanced and healthy diet, of course. It’s also naturally rich in protein and calcium.

Is it safe to eat the wax?

It is not recommended to eat the wax but it is not harmful if eaten.

Where is Mini Babybel Organic manufactured?

Mini Babybel Organic is manufactured in our cheese factory of Sable-sur-Sarthe using organic milk with a guaranteed 100% French origin.

Does Mini Babybel Organic contain only organic ingredients?

Mini Babybel is made of only 4 ingredients. No added additive, no preservative. In Mini Babybel Organic, the milk is organic of course. Salt is an inorganic compound and is not considered as an agricultural ingredient, therefore it can pretend to an organic label. We purchase our salt from our suppliers with the same requirements we have for Mini Babybel Original. Lactic ferments and coagulant, essential to the cheese process can’t be certified as organic neither, nevertheless, as for Mini Babybel Original, they are guaranteed GMO-free in Mini Babybel Organic.

Do cows producing the milk of Mini Babybel Organic go to pastures?

At Mini Babybel, we are committed for pasture grazing and we keep working to develop it in France. When it comes to Mini Babybel Original, more than 70% of our partner farmers already practice pasture grazing for their cows. By 2018, 100% of the cows producing Mini Babybel Original in France will graze in pastures at least 180 days a year. To produce the milk of our Mini Babybel Organic, 100% of cows are free to graze in pastures when climatic conditions are good enough, in accordance with organic label specifications. In these official specifications, there is no defined criteria on the number of days of pasture grazing needed per year. When cows are not in pastures, they are living inside the barn in stalls adapted to their needs, and we keep working with our partner farmers to improve the best we can the comfort and well-being of their cows.

Is Mini Babybel Organic guaranteed GMO-free?

Yes, Mini Babybel Organic is guaranteed GMO-free. Indeed, cows producing the milk of our Mini Babybel Organic are fed with 100% organic and GMO-free animal feeding compounded of 60% of green fodder, hay or silage. Other ingredients of Mini Babybel Organic are also guaranteed GMO-free.

How can we know that Mini Babybel Organic is actually compliant with organic label specifications?

Mini Babybel Organic goes through strict controls at every manufacturing step, and rigorously complies to official criteria needed to obtain the Organic label. Certification is ensured by Ecocert, a control agency licensed by public authorities.

Are controls stricter for Mini Babybel Organic than for Mini Babybel Original?

Milk quality and food safety are essential. During Mini Babybel Original manufacturing, we control the absence of antibiotics residues twice: Once at the farm and once at the cheese factory. We also control milk acidity, fat content… For Mini Babybel Organic, Biolait performs the same strict quality controls at the farm and we are manufacturing our cheeses with the very same rigour as for Mini Babybel Original, running the same quality controls at the factory. Our production line producing Mini Babybel Organic is controlled by the Ecocert agency.

Is traceability guaranteed for Mini Babybel Organic?

Traceability is one of our strong points at Mini Babybel: In just 4 hours we can go back from the cheese to the farm that produced the milk for Mini Babybel Original. When it comes to Mini Babybel Organic, the organic milk supplied by Biolait is also perfectly tracked. This traceability is of course effective through all Mini Babybel Organic manufacturing steps and distribution. We can go back from Mini Babybel Organic to the organic milk farmer in only a few hours if a problem is identified.

Where can I purchase Mini Babybel?

Mini Babybel is widely available to purchase at all major supermarkets in the UK such as Tesco, Sainsbury’s and Asda. If you can’t find your favourite Mini Babybel product in store, do ask at the customer service desk to see if they could stock it.

Is Mini Babybel gluten-free?

Mini Babybel s a natural cheese and we don’t add gluten during cheese-making. We don’t routinely test for the presence of gluten, and therefore by law we can’t claim that it is totally gluten-free. We can say for certain that we don’t add any.

Is Mini Babybel lactose-free?

Yes, Mini Babybel is lactose-free cheese. Sometimes people are surprised to learn that Mini Babybel is naturally lactose-free. That’s because, any naturally-occurring lactose (of which there isn’t much) is poured away with the whey, and any remaining lactose is transformed during the maturing process by the lactic ferments. Independent tests show that the lactose remaining is less than <0.01g/100g. i.e. it’s virtually lactose-free.

Is cheese nutritious?

Cheese can play a nutritious role in a healthy diet and balanced lifestyle. Mini Babybel cheese is naturally rich in protein and calcium. Protein is needed for healthy bones and muscle mass. Calcium is important for keeping teeth and bones healthy.

Is cheese bad for you?

No. In fact, Public Health England recommend that we eat at least 3 portions of low-fat dairy products every day, as part of a balanced and healthy lifestyle. Mini Babybel does not only offer you convenience, but also, as they’re in portions, they are offering portion-control, a proven help in eating the right amount. And if you’re looking for a lower-fat alternative, Mini Babybel Light contains 2.4g of fat per portion, that’s less than 50% the fat of Cheddar.

Is Mini Babybel processed?

No. It’s made by a traditional cheese-making process, using just 4 ingredients for Babybel Original and Light: Milk, lactic ferments, vegetarian rennet and salt.

What about the salt?

Salt is an important part of the traditional cheese-making process. It plays a key role in helping the good ferments to flourish and knocking out the bad ones. It helps the flavour develop and as a natural preservative, keeps the cheese safe to eat.

What is Mini Babybel made of?

Mini Babybel is natural cheese, made from pasteurized milk. It’s made the traditional way, except that we use vegetarian rennet (not animal rennet) so it’s vegetarian cheese. During cheese-making, we use lactic ferments to give the cheese it’s taste and flavour, and a little salt, to enhance the flavour and keep it safe. There are no other ingredients – just great milk, vegetarian rennet, lactic ferments and a little salt.

Get in touch!

Customer Service:

For questions or complaints regarding our products please contact my customer service team on the phone number or email below.
Free phone: 0800 030 4596 (Open Mon-Fri, 9-5)
Email address: BelConsumercare@uk.cpm-int.com

Social Media:

If you have any other questions for us please feel free to get in touch on Facebook or Twitter. Our social channels are monitored 7 days a week, including evenings.

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