FAQs and Contact Information

Whatever your question – you can answer it via this page.  If it’s a question… check out FAQs first, and if you haven’t found what you are looking for then you’ll find contact information below – including email, phone and social channels.   If you have a complaint then please jump straight to the bottom and contact our dedicated customer care team via email or phone.

Is Mini Babybel suitable for vegetarians?

Yes all varieties are suitable for vegetarians.

Is Mini Babybel suitable for consumption during pregnancy?

Yes it is pasteurised so suitable for pregnant women.

Is it safe to eat the wax?

It is not recommended to eat the wax but it is not harmful if eaten.

Where is Mini Babybel Organic manufactured?

Mini Babybel Organic is manufactured in our cheese factory of Sable-sur-Sarthe using organic milk with a guaranteed 100% French origin.

Does Mini Babybel Organic contain only organic ingredients?

Mini Babybel is made of only 4 ingredients. No added additive, no preservative. In Mini Babybel Organic, the milk is organic of course. Salt is an inorganic compound and is not considered as an agricultural ingredient, therefore it can pretend to an organic label. We purchase our salt from our suppliers with the same requirements we have for Mini Babybel Original. Lactic ferments and coagulant, essential to the cheese process can’t be certified as organic neither, nevertheless, as for Mini Babybel Original, they are guaranteed GMO-free in Mini Babybel Organic.

Do cows producing the milk of Mini Babybel Organic go to pastures?

At Mini Babybel, we are committed for pasture grazing and we keep working to develop it in France. When it comes to Mini Babybel Original, more than 70% of our partner farmers already practice pasture grazing for their cows. By 2018, 100% of the cows producing Mini Babybel Original in France will graze in pastures at least 180 days a year. To produce the milk of our Mini Babybel Organic, 100% of cows are free to graze in pastures when climatic conditions are good enough, in accordance with organic label specifications. In these official specifications, there is no defined criteria on the number of days of pasture grazing needed per year. When cows are not in pastures, they are living inside the barn in stalls adapted to their needs, and we keep working with our partner farmers to improve the best we can the comfort and well-being of their cows.

Is Mini Babybel Organic guaranteed GMO-free?

Yes, Mini Babybel Organic is guaranteed GMO-free. Indeed, cows producing the milk of our Mini Babybel Organic are fed with 100% organic and GMO-free animal feeding compounded of 60% of green fodder, hay or silage. Other ingredients of Mini Babybel Organic are also guaranteed GMO-free.

How can we know that Mini Babybel Organic is actually compliant with organic label specifications?

Mini Babybel Organic goes through strict controls at every manufacturing step, and rigorously complies to official criteria needed to obtain the Organic label. Certification is ensured by Ecocert, a control agency licensed by public authorities.

Are controls stricter for Mini Babybel Organic than for Mini Babybel Original?

Milk quality and food safety are essential. During Mini Babybel Original manufacturing, we control the absence of antibiotics residues twice: Once at the farm and once at the cheese factory. We also control milk acidity, fat content… For Mini Babybel Organic, Biolait performs the same strict quality controls at the farm and we are manufacturing our cheeses with the very same rigour as for Mini Babybel Original, running the same quality controls at the factory. Our production line producing Mini Babybel Organic is controlled by the Ecocert agency.

Is traceability guaranteed for Mini Babybel Organic?

Traceability is one of our strong points at Mini Babybel: In just 4 hours we can go back from the cheese to the farm that produced the milk for Mini Babybel Original. When it comes to Mini Babybel Organic, the organic milk supplied by Biolait is also perfectly tracked. This traceability is of course effective through all Mini Babybel Organic manufacturing steps and distribution. We can go back from Mini Babybel Organic to the organic milk farmer in only a few hours if a problem is identified.

Where can I purchase Mini Babybel?

Mini Babybel are available to purchase at all major supermarkets in the UK such as Tesco, Sainsbury’s and Asda.

Is Mini Babybel gluten-free?

There is no gluten added to Mini Babybel.

Get in touch!

Customer Service:

For questions or complaints regarding our products please contact my customer service team on the phone number or email below.
Free phone: 0800 030 4596 (Open Mon-Fri, 9-5)
Email address: BelConsumercare@uk.cpm-int.com

Social Media:

If you have any other questions for us please feel free to get in touch on Facebook or Twitter. Our social channels are monitored 7 days a week, including evenings.

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